Last updated: October 17, 2026
1. What This Covers
This policy covers what you buy on this website: paid software licences, hosted services and subscriptions. Everything we sell is digital. Nothing is shipped, so nothing is returned by post. It sits alongside our Software Terms Of Service, where refunds are covered in section 9.
2. Paid Software
• You can ask for a full refund within 7 days of your order, for any reason.
• When a refund is issued, the licence is revoked and the key stops working. The software returns to its free version or stops.
• A payment dispute with your card issuer that is decided in your favour is treated the same as a refund.
• After 7 days the purchase is final.
• Paid software is an instant download. At checkout you agree to receive it right away. If you are a consumer in the European Union or the United Kingdom, you acknowledge that you lose your 14 day right of withdrawal once the download is available.
• We encourage you to try the free version first, where there is one.
• Nothing in this policy limits your rights under the consumer laws where you live. Refunds required by law are always paid in full.
3. Hosted Services & Subscriptions
• Hosted services and subscriptions are billed in advance.
• You can cancel at any time. Cancelling stops the next charge.
• The current period is not refunded.
4. Free Software
Free software costs nothing, so there is nothing to refund.
5. Custom Work
Custom software, AI and design projects follow the payment terms in the written scope we agree with you before work begins.
6. How To Ask For A Refund
Reply to your order email and tell us which order you would like refunded. Refunds go back to the card or payment method you used. You can also reach us through our Support page.